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15: CX: Marketing Playbook S1:E15

by | Nov 15, 2021

The customer experience is defined as the unification of marketing, sales, service, and technology to create inspirational branded moments across every stage and touch point of the consumer journey. Thrive, survive and conquer the customer experience marketing to create a seamless customer journey.

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9: Posture 5 – The Inspirational Leader

The Inspirational leader is our fifth and final leadership posture. These leaders have achieved mastery in their field and run organisations that are market leaders. They lead industries, markets &/or people groups. Transform the ordinary into new & exciting ways of doing things.

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8: Posture 4 – The Wise Leader

Wise leaders represent the fourth level of our 5 leadership postures. They are those who have experienced maturity in their organization and are on the road to business expansion. They lead leaders who in turn lead other leaders.

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