The customer experience is defined as the unification of marketing, sales, service, and technology to create inspirational branded moments across every stage and touch point of the consumer journey. Thrive, survive and conquer the customer experience marketing to create a seamless customer journey.
18: Waypoints & Scorecards | An Introduction
In this episode we introduce two new features to Waymaker’s performance intelligence platform.
Waypoints and Scorecards simplify complex data sets and show only the insights that matter. You can create them in just a few clicks and connect the data to the people in your organization who lead the change!